Blog
>
Knowledge

Cleaning robot fleet management: how to choose the right platform

Share this page
One autonomous cleaning robot is easy to keep an eye on. Twenty robots across eight warehouses is a different job. At that scale, the software behind the fleet decides whether an idle robot gets noticed early, or only when the customer calls for support.

Most cleaning robot fleet management platforms promise visibility, but they're built on different ideas of who needs to see what. This article compares the four common approaches and sets out what matters most in industrial fleets, so you can judge which one fits yours.

Four approaches to cleaning robot fleet management

  • Multi-brand aggregator platforms. An independent software provider connects robots from several manufacturers in one cloud. For a mixed fleet, one login for every brand is a real advantage. The trade-off is an extra vendor in the chain: operating data passes through the aggregator's cloud as well as the manufacturer's, and data depth varies by integration.
  • Customer-side analytics. The platform is built for the end customer who runs their own fleet, with metrics such as productivity, consistency and cost to clean. It works well when the customer manages the robots directly, and less well in a dealer model, where a service partner supports robots across many customers.
  • Proof-of-clean and maintenance monitoring. The focus is on documenting that cleaning happened and tracking consumables and service intervals, which suits facilities that need evidence for audits or contracts.
  • Manufacturer-native, role-scoped platforms. The manufacturer runs the platform, and access follows its sales and service network: the manufacturer sees everything, partners see their network, authorized dealers see their own fleet. Data stays with one vendor, and the health picture comes straight from the robots’ own mission records.

A facility running five robot brands has different needs from a dealer network supporting one manufacturer's machines across a country. No single approach suits every fleet.

What matters in industrial cleaning robot fleets

In warehouses, distribution centers and production halls, robots clean during live operations and are often serviced by a dealer rather than the site team. These criteria separate a dashboard you check once from one you rely on:

Criterion Why it matters How KEMARO Sphere handles it
Health status based on real work A robot can be online and still not cleaning. Status is based on days since the last successful mission, with tighter thresholds for newly installed robots.
Change over time A trend shows whether fleet health is improving or slipping. Health trend shows the share of healthy robots over time.
Figures that reflect real installations Robots that haven’t reached a customer site yet skew fleet figures. By default, missions, cleaned area and operating hours count only robots installed at a customer.
Role-based access Authorized dealers, partners and internal teams need different scopes. Each role sees the fleet it is responsible for.
Remote management Layouts change, and site visits cost time. Restricted zones, schedules and missions can be adjusted remotely in Sphere, without a site visit
Data hosting and privacy Every extra party means another IT review. Hosted in Switzerland under GDPR and the Swiss Data Protection Act, on KEMARO's own platform. KEMARO AG is certified to ISO/IEC 27001.
Cleaning without connectivity IT may restrict devices on the network. Navigation and cleaning run on board; connectivity is used for monitoring, reporting, remote configuration and updates, via on-site WLAN or mobile network, depending on the robot’s setup.

‍

Built by the manufacturer, for the whole dealer network

KEMARO builds both the robots and the software. Sphere is KEMARO's own platform for K700 and K900 fleets, and its newest release, Sphere Insights, adds fleet health monitoring built on more than 1 million operating hours of real KEMARO fleet data. KEMARO sells through a network of more than 60 authorized dealer partners, so the platform is designed around that chain.

See it on your fleet

Running KEMARO robots? Log in to Sphere and open Sphere Insights, with no setup required.

‍

The article in images

No items found.